Delivery and payment conditions

Find answers to frequently asked questions and if you still have questions, please feel free to contact us via email or phone.

Ordering:

  • Orders: We deliver foosball tables to the whole world.
  • Modifications: In case you have ordered the wrong item, we happily modify the order and send you the desired product. Contact the custumer service after receiving the order confirmation.
  • Changes: You ordered your gloves in the wrong size or the wrong screws? We will gladly exchange your goods, you just have to send it back with your receipt. Please take note that you will have to pay for the additional delivery costs.
  • Account: Please log in with your username and password to your account, where you can modify all the data.
  • Contact: Please fill out our form or call us on our hotline: +49 (0) 3081304025.
  • Password: Did you forget your password? Do not worry. Just follow this link and enter your e-mail address. You will soon receive an email to change your password.
  • Confirmation: You did not get a confirmation? For the listing of your current orders, please log in to your account or contact us.

We accept the following payment methods:

  • Cash in advance:

Please transfer the total amount of your order to the following account:

  • Kickerkult, Inh. Oke Harms, Kt. 092559400, Blz 10070024, BIC: DEUTDEDBBER, IBAN: DE47 1007 0024 0092 5594 00, Dt. Bank Berlin

Your order will be shipped upon arrival of payment.

  • Paypal:

You can quickly and safely make the payment to our Paypal account: paypal@kickerkult.de. Your confirmation will be forwarded directly to your Paypal account and your order will be shipped immediately.

  • Credit card (Visa, Mastercard, Amex)

For payment by credit card we only need your card details. After the order confirmation and card selection you will be forwarded to our billing system Paypal. Here you only need to enter your data and confirm the payment. Your order will be shipped immediately.

  • Sofortüberweisung.de:

For customers who have a bank account in: Austria, Belgium, Gemany, Great Britain and Switzerland. Please check if your bank offers soforüberweisung.de ( immediate transfer). After the confirmation and paying method selection, you will be forwarded to Sofortüberweisung.de page. Please note that there is an extra cost for this kind of payment. The order will be immediately sent after the payment.

  • Paypal Plus (Paypal, Credit card)

For payments with Paypal you just need your login details of your Paypal account. For Credit card payments you just need your card details.

Delivery:

  • Standard shipping:

Delivery of the ordered spare parts by DHL, DPD or GLS. Please check carefully the received package before signing the delivery note.

  • Delivery areas:

Worldwide delivery:

World1: Belgium, Czech republic, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Liechtenstein, Monaco.

World2: Spain, Italy, Hungary, Slovenia, Slovakia, Sweden, Andorra, Vatican city state, San Marino. 

World3: Cyprus, Greece, Ireland, Latvia, Lithuania, Estonia, Malta, Portugal, Finland, Great Brittain, Bulgaria, Romania, Croatia.

World4: Switzerland, Turkey, Albania, Algeria, Bosnia, Belarus, Georgia, Israel, Iceland, Lebanon, Lybian, Moldova, Montenegro,
Morocco, Norway, Russia, Serbia, Syrian, Tunesia, Ukraine, Macedonia, Egypt.

World5: all other countries 

  • Shipping costs:

To find out more about the delivery costs you only have to place your item in the basket and it will already show the cost. The delivery cost of a foosball table is around 50 EUR within Germany. We also deliver tables internationally on request.

  • Delivery time:

The standard delivery time for the spare parts and accessories is 1-2 workdays within Germany. For the exact delivery time of your table please contact our customer service.

  • Problems:

You received a wrong item or damaged goods? Please contact our customer service and we will exchange it for you. Wrong items or goods to be exchanged should be sent to the following address:

Kickerkult e.K., Inh. Oke Harms, Meinekestr. 23, 10719 Berlin