Find answers to frequently asked questions and if you still have questions, please feel free to contact us via email or phone.
Please transfer the total amount of your order to the following account:
Your order will be shipped upon arrival of payment.
You can quickly and safely make the payment to our Paypal account: firstname.lastname@example.org. Your confirmation will be forwarded directly to your Paypal account and your order will be shipped immediately.
For payment by credit card we only need your card details. After the order confirmation and card selection you will be forwarded to our billing system Paypal. Here you only need to enter your data and confirm the payment. Your order will be shipped immediately.
For customers who have a bank account in: Austria, Belgium, Gemany, Great Britain and Switzerland. Please check if your bank offers soforüberweisung.de ( immediate transfer). After the confirmation and paying method selection, you will be forwarded to Sofortüberweisung.de page. Please note that there is an extra cost for this kind of payment. The order will be immediately sent after the payment.
For payments with Paypal you just need your login details of your Paypal account. For Credit card payments you just need your card details.
Delivery of the ordered spare parts by DHL, DPD or GLS. Please check carefully the received package before signing the delivery note.
World1: Belgium, Czech republic, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Liechtenstein, Monaco.
World2: Spain, Italy, Hungary, Slovenia, Slovakia, Sweden, Andorra, Vatican city state, San Marino.
World3: Cyprus, Greece, Ireland, Latvia, Lithuania, Estonia, Malta, Portugal, Finland, Great Brittain, Bulgaria, Romania, Croatia.
World4: Switzerland, Turkey, Albania, Algeria, Bosnia, Belarus, Georgia, Israel, Iceland, Lebanon, Lybian, Moldova, Montenegro,
Morocco, Norway, Russia, Serbia, Syrian, Tunesia, Ukraine, Macedonia, Egypt.
World5: all other countries
To find out more about the delivery costs you only have to place your item in the basket and it will already show the cost. The delivery cost of a foosball table is around 50 EUR within Germany. We also deliver tables internationally on request.
The standard delivery time for the spare parts and accessories is 1-2 workdays within Germany. For the exact delivery time of your table please contact our customer service.
You received a wrong item or damaged goods? Please contact our customer service and we will exchange it for you. Wrong items or goods to be exchanged should be sent to the following address:
Kickerkult e.K., Inh. Oke Harms, Meinekestr. 23, 10719 Berlin